FAQ



How to Place an Order

Go through the products from our webite www.keydanceworld.com , or our catalog book -- Send us your order sheet by Excel & Word format or just write the order details in am e-mail including shoe number, sizes, heels, quantity -- Confirm the revised order sheet from us -- Make a payment to us -- Start Production -- Finish and Shipment -- Online Tracking number for you -- Order completed.Or you can contact our online service to assist your order preparation.


How to Pay

You can pay through Bank transfers, Paypal, Skrill (Moneybookers).  


OEM your own LOGO

We provide you logo printing on shoes, brushes, bags and shoe boxes. Please give us your logo image in .jpg format.


Return and Remake Policy

Please kindly contact us in 7 days after you receive the shoes if there is any faults on the products. Please also take some pictures of the faulty goods in order to have free-remaking or just return back to us for repairing.

All products quality guarantee time is three months.


Shipping Ways

*By air we are the longterm partner for EMS, UPS, DHL, TNT, FEDEX  to give you the best service.

*By sea we cooperate with the best Sea-freight carriers in China.


Packing Methods

1. Regular Packing-- transparent plastic bags for shoes. This can save your shipping costs in all aspects.

2. By our blank logo white shoe boxes, 24 pairs(boxes) per case.

3. By your logo shoe boxes with the color you like, also 24 pairs(boxes) per case.

4. By your own design shoe boxes with your shoe bags for each pair, 24 pairs(boxes) per case.

5. Other special packings, please contact us.